We strive to accommodate every request for a late check-out, although sometimes this is impossible during periods of high demand at our properties. Please note that for most cases we will only be able to confirm your request at the time of check-in.

Yes, you can. We have several different types of rooms at each of our properties, including rooms for guests with reduced mobility.

To be assigned a specific room type, please state your preference in the “Special Requests” field when booking through our website, or use the CONTACTS PAGE to get in touch with us if you booked through a third party.

Please note that all requests are subject to availability and must be confirmed by the hotel.

Most of our properties have in-house car parking. The three exceptions are VIP Executive Saldanha, VIP Executive Picoas and VIP Executive Éden. At these properties, our staff will help you find the closest place where you can park safely.

Parking is bookable at the property, or as an alternative use the CONTACTS PAGE for any enquiry before your arrival.

Yes. All our properties offer Wi-Fi, so you can stay seamlessly connected to the internet, wherever you are in the hotel. Internet access is free for guests, and your login credentials will be made available during check-in.

If you are not a guest of the hotel, please talk to our staff members at the front desk.

We provide babysitting services at select properties through a licensed third party, at an added cost.

Please list your request in the “Special Requests” field, during the booking process on our website, or use the CONTACTS PAGE to get in touch if you booked through a third party.

Please list the number of children and their ages.