Whistleblowing Channel

VIP Hotels

É um meio seguro que pode utilizar para comunicar qualquer infração cometida, que esteja a ser cometida ou cujo cometimento se possa razoavelmente prever, no âmbito de atuação da VIP Hotels.

Pode também comunicar qualquer tentativa de ocultação de infrações, ou infrações que a VIP Hotels deva conhecer.

O Canal de Denúncia é um instrumento de autorregulação e autocontrolo que permitirá à VIP Hotels, perante factos conhecidos e relatados de boa fé, atuar e corrigir eventuais atuações desviantes e ilícitas, de forma a prevenir a sua ocorrência futura, garantindo o cumprimento escrupuloso da lei, regulamentos e procedimentos em vigor, quer internas quer externas.

Whistleblowing Channel

Whistleblowing
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Qualidade
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In which hotel did the events occur?
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What type of violation will you report?
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Description of the infringement (location, date, facts, persons involved, witnesses)
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How did you become aware of the facts?
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Supporting Documents for the Report
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He leído y acepto la política de privacidad
Los campos marcados con '*' son obligatorios

Frequently Asked Questions

Find quick answers here to the most common questions about our stays, services and experiences. If you need further information, our team will be happy to help at any time.

We strive to accommodate every request for a late check-out, although sometimes this is impossible during periods of high demand at our properties. Please note that for most cases we will only be able to confirm your request at the time of check-in.

We strive to accommodate every request for a late check-out, although sometimes this is impossible during periods of high demand at our properties. Please note that for most cases we will only be able to confirm your request at the time of check-in.

Yes, you can. We have several different types of rooms at each of our properties, including rooms for guests with reduced mobility.

To be assigned a specific room type, please state your preference in the “Special Requests” field when booking through our website, or use the CONTACTS PAGE to get in touch with us if you booked through a third party.

Please note that all requests are subject to availability and must be confirmed by the hotel.

Yes, you can. We have several different types of rooms at each of our properties, including rooms for guests with reduced mobility.

To be assigned a specific room type, please state your preference in the “Special Requests” field when booking through our website, or use the CONTACTS PAGE to get in touch with us if you booked through a third party.

Please note that all requests are subject to availability and must be confirmed by the hotel.

Most of our properties have in-house car parking. The three exceptions are VIP Executive Saldanha, VIP Executive Picoas and VIP Executive Éden. At these properties, our staff will help you find the closest place where you can park safely.

Parking is bookable at the property, or as an alternative use the CONTACTS PAGE for any enquiry before your arrival.

We strive to accommodate every request for a late check-out, although sometimes this is impossible during periods of high demand at our properties. Please note that for most cases we will only be able to confirm your request at the time of check-in.

We strive to accommodate every request for a late check-out, although sometimes this is impossible during periods of high demand at our properties. Please note that for most cases we will only be able to confirm your request at the time of check-in.

Yes, you can. We have several different types of rooms at each of our properties, including rooms for guests with reduced mobility.

To be assigned a specific room type, please state your preference in the “Special Requests” field when booking through our website, or use the CONTACTS PAGE to get in touch with us if you booked through a third party.

Please note that all requests are subject to availability and must be confirmed by the hotel.

Yes, you can. We have several different types of rooms at each of our properties, including rooms for guests with reduced mobility.

To be assigned a specific room type, please state your preference in the “Special Requests” field when booking through our website, or use the CONTACTS PAGE to get in touch with us if you booked through a third party.

Please note that all requests are subject to availability and must be confirmed by the hotel.

Most of our properties have in-house car parking. The three exceptions are VIP Executive Saldanha, VIP Executive Picoas and VIP Executive Éden. At these properties, our staff will help you find the closest place where you can park safely.

Parking is bookable at the property, or as an alternative use the CONTACTS PAGE for any enquiry before your arrival.